When Facebook Ads is NOT a Viable Strategy for Clients
It’s only human nature to try things that other people are doing because it feels like a good idea and/or the right thing to do. In many instances, the outcome is either neutral or positive. However, in today’s online marketing world, just because someone is doing it, doesn’t make the outcome “good”. In contrast, it could actually backfire (both financially and reputation-wise). Let me explain.
When Facebook rolled out their advertising platform, everyone wanted to get in on the action. After a few years of “trial and error” trying to figure out the algorithm, it became clear that this was a potential money-making machine for advertisers. However, it didn’t take long for these same advertisers to see that their Ad dollars increasing while their Cost/Conversion skyrocket. It was this outcome, that started everyone to second-guess the benefit of this new PPC alternative to Google Adwords (now Google Ads)
Personally, many of my clients over the years wanted to try Facebook ads and frankly who wouldn’t? It was an amazing feeling where an advertiser could target pretty much anything they wanted. (Men 55+, Divorced, like Fine Scotch, NY Yankees and watches CNN). However, that honeymoon didn’t last very long. It was not based on strategy or setting inaccurate expectations, it was simply not cost effective and actually started to hurt their reputation. Clients would take a hit based simply on comments given by competitors and/or disgruntled people. It was this experience that quickly changed the minds of not only myself, but also the client. It was this combination of poor performance along with reputation issues that made them feel even more skeptical this new platform. However, over the years there’s been (1) one silver-lining and that is identifying which clients could benefit the most from this hyper-targeting platform.
In conclusion, as an Agency or Freelancer it is entirely OK to say to a client NO to Facebook Ads or at the very least say we should do a “test” to evaluate it’s potential. In candor, it all depends on the advertiser’s audience along with sensible strategies and agreed upon success metrics.